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eSafetyFirst - Certificate of completion FAQs

Certificate of completion

eSafetyFirst - Course FAQs

eSafetyFirst - Employer/Corporate Sales FAQs

Employer/Corporate Sales

eSafetyFirst - Invoice FAQs

eSafetyFirst - Partnership FAQs

eSafetyFirst - Payments FAQs

eSafetyFirst - User Control Panel FAQs

User Control Panel

eSafetyFirst - Wallet Cards FAQs

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Certificate of completion I cannot open the certificate. What can I do? Why does my certificate have this expiration date? How can I find my certificate? X. did not accept my certificate. Why is that? What can I do if I have the wrong name on the certificate?Show all
Course Are eSafetyFirst courses recognized in the industry? How long does it take to complete a course? Is there a time limit to complete a course? Will my progress be saved if I disconnect/log out midsession? Can I take a course from a mobile device?Show all
Employer/Corporate Sales What discounts can I benefit from? How can I invite someone to take the course? Do I have to assign the courses right after purchasing them? Can I use the same email address to invite all my workers? Is there a pricing difference between Group and Individual Training?Show all
Invoice Will I receive a receipt for my transaction? Why do I have to pay Canadian taxes if located in another country? Can the receipt be in my name even if I am not the one taking the course? Where can I find more information about your company?
Partnership Do you provide train-the-trainer programs? Is eSafetyFirst interested in any partnership programs? Do you offer any career opportunities? Do you offer affiliate or reseller solutions? Can I sell my courses through your platform?
Payments My payment has been declined. What can I do? What payment options are available? Is it safe to Pay Online? Does the billing profile information have to match the card details? What is the customer entitled to after the payment is processed?Show all
User Control Panel How can I start the course? How can I create an account on eSafeteyFirst? How can I change/reset my password? Why am I unable to login into my account? How can I close my account on eSafetyFirst?Show all
Wallet Cards Is a wallet card required, or is it optional? What can I do if I haven't received my wallet card?