Incident/Accident Investigation Online Training

Frequently Asked Questions

• Do I have to assign the courses right after purchasing them?

  When you purchase eSafetyFirst, the course credits do not expire.

  For example, if you pay for 30 courses but end up using only 20, the remaining 10 credits will be available in your account until you use them, without having an expiration date.

• Is there a pricing difference between Group and Individual Training?

  No. The price is the same for both methods of training.

  The only difference between them is how the training system works.

• Can I import your courses into our LMS?

  Courses sold through our platform can be imported into your LMS through “Course Licensing.” You can find more about this specific topic on our dedicated page:
  esafetyfirst.com/course-licensing

  

  Do note that this function has some minimum requirements. For example, you can not use this option unless you have a minimum of 20 available credits for the targeted course.
  
  Once you meet this minimum requirement, you will go through a step-by-step process available in your account to create your SCORM export file and decide how many individuals you wish to train using this system. Your account will display how many remaining credits you have in this dispatch, and you can add/remove seats as you wish.

  Invited workers will be displayed in your Manage Users tab from your User Panel, and you can download their certificates from here whenever you wish to.

• What payment options are available?

  To make a payment on eSafetyFirst, you will have multiple options available to you:

  • Card payments: You can use a credit or a debit card from the issuer’s Visa, Mastercard, and AMEX. Prepaid cards are not accepted.
  • Paypal. You can use your PayPal account or a card payment.
  • Bank Transfers. Please note that this payment option will require a few working days for settlement.
  • Apple Pay. This option is available only to returning customers.